FAQs

Some of your most frequently asked questions answered. Can't find what you're looking for? Contact us, we'll be happy to help!

18 articles in this collection
Written by Milou van der Lans, Jenny Hu, and Anoä Calpas

How do I use Resource and Item Alert Thresholds?

A quick and easy guide on how to set up alert thresholds and what they're for

Written by Anoä Calpas
Updated over a week ago

How do I edit an image in my Protocol/Experiment?

A quick and easy guide on how you can crop, add a filter, colour correct and markup an image

Written by Anoä Calpas
Updated over a week ago

How do I create an API Key on Labstep?

A quick and easy step-by-step guide on how to create an API Key

Written by Anoä Calpas
Updated over a week ago

How can I add symbols/special characters to my entry?

A quick and easy guide on how you can add ≤ ‰ µ √ ∴ ≈ ⇔ in just a few clicks

Written by Anoä Calpas
Updated over a week ago

Where can I find all of my uploaded files?

A quick and easy guide on where all the files uploaded onto a workspace can be found

Written by Anoä Calpas
Updated over a week ago

How do I manage the Labstep Notification Settings?

A quick and easy guide on how to manage in-app/email notifications you receive for each workspace you are a member of

Written by Anoä Calpas
Updated over a week ago

How do I add/remove members? (Organisation)

The ability to add or remove a member of an Organisation is only available to Admin users

Written by Anoä Calpas
Updated over a week ago

What happens when I delete content on Labstep?

A quick and easy guide on what happens to your deleted content

Written by Anoä Calpas
Updated over a week ago

How do I add/share content to another workspace?

A quick and easy guide on sharing experiments, protocols, inventory, order requests and devices to another workspace

Written by Anoä Calpas
Updated over a week ago

How can I reorganise Protocols in my Experiment?

A quick and easy guide on how to reorder your protocols within an experiment

Written by Anoä Calpas
Updated over a week ago

How do I upload files onto Labstep?

A quick and easy guide on how to upload files onto Labstep using either the data field or within protocol entry

Written by Jenny Hu
Updated over a week ago

How do I transfer ownership of a specific content?

A quick guide on how to transfer ownership of an experiment, protocol, inventory or order request so the right users can have control

Written by Anoä Calpas
Updated over a week ago

How do I export my Protocol or Experiment?

A quick and easy guide on how to export your protocol or experiment as PDF or HTML files

Written by Anoä Calpas
Updated over a week ago

How can I assign Experiments to colleagues?

A quick and easy guide on how to assign an experiment to a workspace member and how to view the ones assigned to you

Written by Milou van der Lans
Updated over a week ago

How do I create an Order Template?

A quick and easy guide on how to create an order template

Written by Anoä Calpas
Updated over a week ago

How do I keep Labstep running fast?

A quick and easy guide on what to do if Labstep has started to run slow

Written by Jenny Hu
Updated over a week ago

How do I cite Labstep?

A quick and easy guide on how to cite Labstep in your published work

Written by Milou van der Lans
Updated over a week ago

How do I delete my Labstep account?

Guidance on how you can delete your Labstep account...forever

Written by Anoä Calpas
Updated over a week ago