FAQs

Some of your most frequently asked questions answered. Can't find what you're looking for? Contact us, we'll be happy to help!

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18 articles in this collection
Written by Jenny Hu, Andrey Badalyan, Anoä and 1 other

How do I use Resource and Item Alert Thresholds?

A quick and easy guide on how to set up alert thresholds and what they're for

Written by Anoä
Updated over a week ago

How do I edit an image in my Protocol/Experiment?

A quick and easy guide on how you can crop, add a filter, colour correct and markup an image

Written by Anoä
Updated over a week ago

How do I create an API Key on Labstep?

A quick and easy step-by-step guide on how to create an API Key

Written by Anoä
Updated over a week ago

How can I add symbols/special characters to my entry?

A quick and easy guide on how you can add ≤ ‰ µ √ ∴ ≈ ⇔ in just a few clicks

Written by Anoä
Updated over a week ago

Where can I find all of my uploaded files?

A quick and easy guide on where all the files uploaded onto a workspace can be found

Written by Anoä
Updated over a week ago

How do I manage the Labstep Notification Settings?

A quick and easy guide on how to manage in-app/email notifications you receive for each workspace you are a member of

Written by Anoä
Updated over a week ago

What are open and closed Workspaces?

A guide on how to manage who can have access to your workspace

Written by Andrey Badalyan
Updated over a week ago

How do I add/remove members? (Organisation)

The ability to add or remove a member of an Organisation is only available to Admin users

Written by Anoä
Updated over a week ago

What happens when I delete content on Labstep?

A quick and easy guide on what happens to your deleted content

Written by Anoä
Updated over a week ago

How do I add/share content to another workspace?

A quick and easy guide on sharing experiments, protocols, inventory, order requests and devices to another workspace

Written by Anoä
Updated over a week ago

How can I reorganise Protocols in my Experiment?

A quick and easy guide on how to reorder your protocols within an experiment

Written by Anoä
Updated over a week ago

How do I upload files onto Labstep?

A quick and easy guide on how to upload files onto Labstep using either the data field or within protocol entry

Written by Jenny Hu
Updated over a week ago

How do I transfer ownership of specific content?

A quick guide on how to transfer ownership of an experiment, protocol, inventory or order request so the right users can have control

Written by Anoä
Updated over a week ago

How do I export my Protocol or Experiment?

A quick and easy guide on how to export your protocol or experiment as PDF or HTML files

Written by Anoä
Updated over a week ago

How can I assign Experiments to colleagues?

A quick and easy guide on how to assign an experiment to a workspace member and how to view the ones assigned to you

Written by Steppy
Updated over a week ago

How do I keep Labstep running fast?

A quick and easy guide on what to do if Labstep has started to run slow

Written by Jenny Hu
Updated over a week ago

How do I cite Labstep?

A quick and easy guide on how to cite Labstep in your published work

Written by Steppy
Updated over a week ago

How do I delete my Labstep account?

Guidance on how you can delete your Labstep account...forever

Written by Anoä
Updated over a week ago