Adding users for the first time, new starter or an employee leaving your company? No worries! Here is how you can very easily add or remove a user to your Organisation.


NB: You can access your Organisation's page from any workspace, by clicking on your Organisation's logo at the bottom left-hand corner of your screen.

Adding a user:

  1. Click on your icon in the top right-hand corner

  2. Select 'Organization'

  3. Click on 'Users'

  4. Click on 'Invite'

  5. Enter the user's email address

  6. Select a Home workspace for the user

  7. Click on 'Invite'

  8. They will be added to your organisation as soon as they accept the invitation!

Labstep team tip: You can add multiple addresses at the same time, just separate them by a comma. If you wish to delete an invitation just click on 'View pending invites', then click on the cross next to the email you wish to disinvite.

A GIF showing how to add a user to your organisation

Deleting a user:

  1. Click on your icon in the top right-hand corner

  2. Select 'Organization'

  3. Click on 'Users'

  4. Click on the horizontal ellipsis next to a user's name and role

  5. Click on 'Disable user'

  6. They will be removed from your organisation immediately!

Labstep team tip: Although, a user will be immediately removed from an organisation, this will only be reflected in the following billing period. If you have any concerns regarding this, please get in touch with us here.

A GIF showing how to remove a user from your organisation


Still need help?

Contact us here or start a conversation with a member of our team using our in-app chat.

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