The Labstep Export Client provides a straightforward way to automatically export your data from Labstep to your device, so you can always have a backup of your work. This article will walk you through setting up the Export Client.
PLEASE NOTE: The Export Client is deprecated and no longer supported. We cannot guarantee that it will always work, and our team will not be able to assist you should you encounter any issues with it. For other ways to export your data, please click here.
Setting up the Export Client:
Navigate to the Export tab in your Workspace Settings
Download the latest version of the Export Client
Double-click to install the Export Client
Enter your API key
Select which Workspace to create a backup of
Select a folder to back up into
Select the backup frequency (daily/weekly/monthly)
Click on 'Start Backup'
Labstep team tip: You can click on the 'X' to cancel a backup. Hover over the backup for the 'X' to appear.
For Mac Users:
If you're a mac user, you might encounter an error message telling you the Export Client cannot be opened because Apple cannot check it for malicious software.
To fix this, navigate to 'Security & Privacy' in System Preferences and click 'Open Anyway' to begin the installation.
You might have to click on 'Open' again before the installation starts.
Still need help?
Contact us here or start a conversation with a member of our team using our in-app chat.