The Labstep Export Client provides a straightforward way to automatically export your data from Labstep to your device, so you can always have a backup of your work. This article will walk you through setting up the Export Client.


Setting up the Export Client:

  1. Navigate to the Export tab in your Workspace Settings

  2. Download the latest version of the Export Client

  3. Double click to install the Export Client

  4. Enter your API key

  5. Select which Workspace to create a backup of

  6. Select a folder to back up into

  7. Select the backup frequency (daily/weekly/monthly)

  8. Click on 'Start Backup'

Labstep team tip: You can click on the 'X' to cancel a backup. Hover over the backup for the 'X' to appear.

For Mac Users:

If you're a mac user you might encounter an error message telling you the Desktop Client cannot be opened because Apple cannot check it for malicious software.

To fix this, navigate to 'Security & Privacy' in System Preferences and click 'Open Anyway' to begin the installation.

You might have to click on 'Open' again before the installation starts.


Still need help?

Contact us here or start a conversation with a member of our team using our in-app chat.

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