Skip to main content
System Requirements

Hardware and browser requirements to guarantee good platform performance

Jenny Hu avatar
Written by Jenny Hu
Updated over 3 years ago

Hardware requirements:

PC/MAC including laptops and Microsoft Surface tablets 

  • Operating system - Windows 8 or Windows 10, OS X 10.10: Yosemite or later.

  • Processor - 7th Generation Intel i3 dual core CPU (or newer/better), Any AMD Athlon or Ryzen processor.

  • RAM - 4GB or more.

Apple mobile devices

  • Operating system - iOS 10 (or later).

  • Processor - Apple A8 processor (or newer).

Android mobile devices 

  • Operating system - Android 7.0 Nougat (or later).

  • Processor - Any octa-core cpu (e.g. Snapdragon 835, or Kirin 970)

  • RAM - 2GB (or more).

Additional requirements: 

  • Apple and Android mobile devices can only be used as supplementary devices to run Labstep. Users must also have access to a computer/device running a full desktop operating system (e.g. Microsoft Windows 10, Mac OS X 10.15 Catalina ) in order to access all features.

  • A WiFi or LTE connection is required at all times to use Labstep. If connection is lost users are warned that they must reconnect. 

Examples of suitable hardware:

High-end

  • Microsoft Surface Pro 7 (I would highly recommend this option if it can be afforded) 

  • Macbook Air 2019

Medium-end 

  • HP Pavilion 13-an0006na Full-HD Laptop

  • 10.2 inch Apple iPad (supplementary device only) 

Low-end 

  • HP 14-dk0017na Full-HD Laptop

  • Huawei MediaPad M5 Lite (supplementary device only)

Browser requirements:

Labstep is a progressive web app (PWA) that requires a modern browsers and an internet connection. Labstep will run on most modern browsers, but for the best experience please use one of the following:

  • Google Chrome: latest version

  • Mozilla Firefox: latest version

  • Apple Safari: 9+


Still need help?

Contact us here or start a conversation with a member of our team using our in-app chat.

Did this answer your question?