If you ever need it, Labstep has an easily accessible Live Chat option where you can ask any of our team members questions or provide feedback with any concerns or ideas. To get to the Live Chat, all you have to do is click on the dark blue circle with the white question mark inside it at the top right of your screen and click 'Live Chat' on the dropdown
Once in the Live Chat, you have three options to choose from:
Start a conversation:
If you want to talk to one of our team members and get 1-on-1 help from them or just want to talk with someone directly, you can click the blue 'New conversation' button and one of our team members will get back to you as soon as possible.
Find an answer quickly:
If you don't want to talk directly to a member of our team or don't want to risk waiting for an answer, you can choose to type in a question or keywords into the text box provided and your search will be returned with documents from our Help Center. Beware, your exact question may not be answered by our support documents and a team member could probably give you a much more comprehensive answer to your question if you do not find our documents to be sufficient.
Subscribe to our newsletter:
The third option presented by the Live Chat is to input your email to subscribe to our email list which will update you on new updates on Labstep and cool features that come with them.