---
title: "Getting in touch with us"
description: "Here is how you can get in touch with our team for queries, feedback or just a chat"
url: https://help.labstep.com/en/articles/5463808-getting-in-touch-with-us
collection: "Getting started with Labstep"
updated: 2026-10-19
language: en
---

# Getting in touch with us

Here is how you can get in touch with our team for queries, feedback or just a chat

_The Labstep team is always down for a chat. So are you? Then, you're in the perfect place! If you can't find an answer to your question or need more information on Labstep and what we do, don't hesitate to contact us._

* * *

## **Chat**

Fancy a quick chat? You can start a conversation with one of our fabulous team members from your Labstep account or by clicking on the (?) icon in the top right-hand corner of your screen.

![](https://staticfiles.gleap.io/helpcenter/699dc51d2188da0fb351700e/20260224153946_9964.gif)

## **Email**

Feeling more like emailing us? You can contact our incredible support team [here](mailto:info@labstep.com) or our fantastic sales team [here](mailto:sales@labstep.com). We're always happy to help!

## **Feedback**

Loving our platform? Some suggestions? Let us know your thoughts [here](mailto:info@labstep.com).

We designed Labstep to make your life as a scientist easier, so we are keen to hear from you and how we can improve!

![](https://staticfiles.gleap.io/helpcenter/699dc51d2188da0fb351700e/20260224153944_7758.gif)