---
title: "System Requirements"
description: "Hardware and browser requirements to guarantee good platform performance"
url: https://help.labstep.com/en/articles/3657825-system-requirements
collection: "The Labstep Platform"
updated: 2026-10-11
language: en
---

# System Requirements

Hardware and browser requirements to guarantee good platform performance

# **Hardware requirements:**

## _PC/MAC including laptops and Microsoft Surface tablets_ 

-   Operating system - Windows 8 or Windows 10, OS X 10.10: Yosemite or later.
    
-   Processor - 7th Generation Intel i3 dual core CPU (or newer/better), Any AMD Athlon or Ryzen processor.
    
-   RAM - 4GB or more.
    

## _Apple mobile devices_

-   Operating system - iOS 10 (or later).
    
-   Processor - Apple A8 processor (or newer).
    

## _Android mobile devices_ 

-   Operating system - Android 7.0 Nougat (or later).
    
-   Processor - Any octa-core cpu (e.g. Snapdragon 835, or Kirin 970)
    
-   RAM - 2GB (or more).
    

**Additional requirements:** 

-   Apple and Android mobile devices can only be used as supplementary devices to run Labstep. Users must also have access to a computer/device running a full desktop operating system (e.g. Microsoft Windows 10, Mac OS X 10.15 Catalina ) in order to access all features.
    
-   A WiFi or LTE connection is required at all times to use Labstep. If connection is lost users are warned that they must reconnect. 
    

# **Examples of suitable hardware:**

## _High-end_

-   Microsoft Surface Pro 7 (I would highly recommend this option if it can be afforded) 
    

[https://www.microsoft.com/en-gb/p/surface-pro-7/8n17j0m5zzqs?activetab=overview&cid=msft\_web\_collection](https://www.microsoft.com/en-gb/p/surface-pro-7/8n17j0m5zzqs?activetab=overview&cid=msft_web_collection)

-   Macbook Air 2019
    

[https://www.apple.com/uk/macbook-air/?afid=p238%7CsyGYBysiT-dc\_mtid\_187079nc38483\_pcrid\_410220564701\_pgrid\_15144753013\_&cid=aos-uk-kwgo-mac--slid---product](https://www.apple.com/uk/macbook-air/?afid=p238%7CsyGYBysiT-dc_mtid_187079nc38483_pcrid_410220564701_pgrid_15144753013_&cid=aos-uk-kwgo-mac--slid---product-)

## _Medium-end_ 

-   HP Pavilion 13-an0006na Full-HD Laptop
    

[https://store.hp.com/UKStore/Merch/Product.aspx?id=5MM33EA&opt=ABU&sel=NTB](https://store.hp.com/UKStore/Merch/Product.aspx?id=5MM33EA&opt=ABU&sel=NTB)

-   10.2 inch Apple iPad (supplementary device only) 
    

[https://www.apple.com/uk/shop/buy-ipad/ipad-10-2/32gb-silver-wifi](https://www.apple.com/uk/shop/buy-ipad/ipad-10-2/32gb-silver-wifi)

## _Low-end_ 

-   HP 14-dk0017na Full-HD Laptop
    

[https://store.hp.com/UKStore/Merch/Product.aspx?id=7GM18EA&opt=ABU&sel=NTB](https://store.hp.com/UKStore/Merch/Product.aspx?id=7GM18EA&opt=ABU&sel=NTB)  
​

-   Huawei MediaPad M5 Lite (supplementary device only)
    

[https://consumer.huawei.com/uk/tablets/mediapad-m5-lite/](https://consumer.huawei.com/uk/tablets/mediapad-m5-lite/)  
​

# **Browser requirements:**

Labstep is a progressive web app (PWA) that requires a modern browsers and an internet connection. Labstep will run on most modern browsers, but for the best experience please use one of the following:

-   Google Chrome: latest version
    
-   Mozilla Firefox: latest version
    
-   Apple Safari: 9+
    

* * *

**_Still need help?_**

_Contact us_ [_here_](mailto:info@labstep.com) _or start a conversation with a member of our team using our in-app chat._