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How do I add/remove members? (Organisation)
How do I add/remove members? (Organisation)

The ability to add or remove a member of an Organisation is only available to Admin users

Anoä Calpas avatar
Written by Anoä Calpas
Updated over a week ago

Adding users for the first time, new starters or an employee leaving your company? No worries! Here is how you can very easily add or remove a user to your Organisation.


NB: You can access your Organisation's page from any workspace by clicking on your Organisation's name at the top left-hand corner of your screen. Please note, deleting a user from a Workspace doesn't delete their work. Other users will still be able to view anything this user created except if the content was deleted.

Adding a user:

  1. Click on your organisation's name in the top left-hand corner

  2. Click on 'Users'

  3. Click on 'Invite'

  4. Enter the user's email address

  5. Select a Home workspace for the user

  6. Click on 'Invite'

  7. They will be added to your organisation as soon as they accept the invitation!

Labstep team tip: You can add multiple addresses at the same time, just separate them by a comma. If you wish to delete an invitation, just click on 'View pending invites', then click on the cross next to the email you wish to disinvite.

Deleting a user:

  1. Click on your organisation's name in the top left-hand corner

  2. Click on 'Users'

  3. Click on the horizontal ellipsis next to a user's name and role

  4. Click on 'Disable user'

  5. They will be removed from your organisation immediately!

Labstep team tip: Although a user will be immediately removed from an organisation, this will only be reflected in the following billing period. If you have any concerns about this, please don't hesitate to get in touch with us here. You can restore any user by clicking on "Filter" and then "Deleted" and following the same instructions as above.


Still need help?

Contact us here or start a conversation with a member of our team using our in-app chat.

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